What are the shipping costs?
Shipping is absolutely free on all orders.
How long will it take to receive my order?
Your sign is fully crafted in just 5 business days. Once shipped, you'll be able to enjoy your sign in just 3-5 business days.
How much is the dimmer remote?
The cost for the dimmer is $29. We provide a free dimmer on all orders above $300. We highly recommend getting the dimmer, as it will help you adjust the brightness of the sign to fit your mood.
How long do LED neon signs last?
LED neon lights tend to last a minimum of 50,000 hours. That is equivalent to 14 years if you turn on any LED neon sign for 10 hours per day. This lifespan is 3.5 times longer than traditional gas neon signs. Normally, if there is a problem it’s usually the transformer that fails, however these are replaceable items and we can supply replacements if necessary, and if within the warranty period.
Where is Neon Ferry located?
Our HQ is located in Houston, Texas.